Privacy Policy
Effective Date: 19 June 2019
Last Updated: 29 July 2025
1. Introduction
This Privacy Policy describes how Proer (“we,” “us,” or “our”) collects, uses, and protects your personal information when you use our employee productivity tracking and monitoring software application (“Service”). By using Proer, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
2.1 Account Information
When you sign up for Proer, we collect:
- Organization name
- Person name
- Email address
- Phone number
- Employee ID
- Organization’s working time
- Department of the employee
2.2 Productivity Data
Our desktop application (available for Mac, Windows, and Ubuntu) collects the following information only when you are logged into the application:
- Screenshots (if enabled by your employer through settings)
- Active window names and titles
- Application usage data with timestamps
- Login and logout times
- Idle time and break time logs
- Daily reports submitted during logout
2.3 Technical Information
We may collect technical information including:
- Device information (operating system, device type)
- Application performance data
- Error logs and crash reports
3. How We Use Your Information
We use the collected information to:
- Provide productivity tracking and monitoring services
- Generate daily reports, user timelines, and attendance records
- Calculate productivity metrics and reports
- Display app activity and idle time logs
- Enable screenshot monitoring (when authorized by employers)
- Improve our service quality and user experience
- Communicate with you about your account and service updates
4. Data Storage and Security
4.1 Database Storage
- All data is stored using serverless architecture with industry-standard security protocols
4.2 Security Measures
We implement appropriate technical and organizational measures to protect your personal information, including:
- Encryption of data in transit and at rest
- Regular security assessments
- Access controls and authentication measures
- Secure serverless infrastructure
5. Data Sharing and Disclosure
5.1 Within Your Organization
Productivity data collected through Proer is shared with:
- Your employer or organization administrators
- Authorized personnel within your organization who have legitimate business needs
5.2 Third Parties
We do not sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances:
- With your explicit consent
- To comply with legal obligations
- To protect our rights and prevent fraud
- With service providers who assist in operating our service (under strict confidentiality agreements)
6. Data Retention
We retain your personal information for as long as:
- Your account is active
- Required to provide services to you
- Necessary to comply with legal obligations
- Required for legitimate business purposes
Upon account termination, we will delete or anonymize your personal information within a reasonable timeframe, unless longer retention is required by law.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access your personal information
- Correct or update your information
- Delete your personal information
- Object to or restrict processing
- Data portability
- Withdraw consent (where processing is based on consent)
To exercise these rights, contact us at info@aasa.tech.
8. Employer Responsibilities
Employers using Proer are responsible for:
- Obtaining necessary consents from employees
- Complying with local employment and privacy laws
- Informing employees about monitoring practices
- Using collected data only for legitimate business purposes
9. International Data Transfers
If you are located outside of India, your information may be transferred to and processed in India. We ensure appropriate safeguards are in place for such transfers.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date.
11. Contact Information
If you have any questions about this Privacy Policy, please contact us:
Email: info@aasa.tech
Phone: +91 8180871572
Address: Sr. No 55/67, Plot No 52, Dhanori Road, Road Number 15, Near Tej Residency, Satyavishwa
By using Proer, you acknowledge that you have read and understood this Privacy Policy.